Virtual Assistants Help SMBs Be a Success

Today I’m going to discuss the top ways virtual assistants help SMBs be a success.

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Are you overwhelmed with tasks on your plate and have decided that you need a virtual assistant stat so you can have the success you were meant to have? It is possible you know. A successful SMB (Small to Medium-sized Business) can be achieved through hard-work, perseverance – and with a top-notch virtual assistant to help you out. (affiliate link).

Virtual Assistant

Let’s do a little review first as to what a virtual assistant is.

According to VAnetworking.com, “a Virtual Assistant, or VA, is an executive level, administrative professional who works from his/her own office to support clients using some of the latest available technology.”

A virtual assistant is a useful person to have around because of their versatility, knowledge, and expertise. While each individual freelancer (also known as independent contractor) might have different skill sets, their potential can fall into one of the following categories:

Front Office

Front office staff deal with your customers in such roles as marketing, sales and service. It wasn’t too long ago that when you said customer service, it was in a face-to-face environment. Now with technology, it is much easier to provide comprehensive customer service with the VA using email, phone, chat, tickets and even forums.

Back Office

Freelancers can take your SMB to a whole new level of success by handling all those back-office tasks that keep your small to medium-sized business running smoothly. Some examples include accounting, Information Technology (IT) and other technology, or compliance.

Middle Office

Middle Office roles typically are related to the financial services industry. Analysts, project management, risk management and legal/compliance would fall into this category.

You are not just limited to what I have mentioned above for office support, and there actually might be overlap between the different areas. On one website I saw, there were 101 different roles and responsibilities that a freelancer might be able to help you out. To really see just how much a virtual assistant can help your small to medium-sized business be a success, just take a look at this list at VAnetworking.com.

So what do you need a virtual assistant to do? Do you need help with marketing campaigns, transcription, setting up/managing webinars or seminars or events? Sit down and make a list of those things that you want to do (or need to do) and delegate the rest of your office and administrative duties to your virtual assistant. You won’t be sorry you did. 

Pam Lokker is a skillful writer and virtual assistant professional. Borlok Virtual Assistants is the place to get global expert Virtual Assistant services with quality and on-time delivery.

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