Customer Service

Who is the most important part of every business relationship — the customer, wouldn’t you agree?

Borlok VA’s philosophy is that all customers should receive comprehensive customer service. However, before a business can provide good customer service, that business needs to be able to answer the question, just what is a customer? In addition, they need to have an action plan on how they will provide excellent customer service. By the way, clients needing customer service for their clients are just as much a customer as the people they serve. Borlok VA understands that.

Typically, most businesses rely on three types of customer service for their clients — phone service, email service, and live chat. We believe that those three types may not be enough. It depends on what the client wants.

It is our goal to provide you with superior customer service through a wide variety of roles and responsibilities, as well as methodologies. Take a look!

How Can Borlok Virtual Assistants Help You?

  • Phone Service
  • Email Service
  • Ticket Service
  • Forum Moderator
  • Live Chat
  • Knowledge Base Management

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