Category: Small Business

7 Tips on How Your Business Can Be Successful

7 Tips on How Your Business Can Be Successful

There are many training methods to teach you how your business can be successful. Get several people together in a room and they might all have different ideas as to just what it takes to arrive at success, but here are 7 tips to get you started.

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you CAN

I can just hear what’s going on in your mind right now. I can’t do that. I’m afraid. Your very first step is to repeat after me: I can do all I can do, but first I must say I CAN. That’s right. You need to have an attitude change right now. Eliminate negative thinking from your vocabulary. Starting right now, you are only to practice positive thinking.

Learn as much as you can from experts

When my partner and I first started out in business, we wished that someone would give us guidance on how our business could be a success – but there wasn’t anyone. We had to do research online and in books – and we made many, many mistakes. Not all of the information was good as we found out, but we kept learning, reading and practicing until we got it right.

What we found out is that success is a journey, especially if you like what you’re doing and it’s for your own business. Learning from experts gives you alternative methods of doing things that drive home concepts on how your business can be successful.

Learn from your mistakes

Slipping up and making a mistake is not the end of the world. “Success does not consist in never making mistakes but in never making the same one a second time.”George Bernard Shaw

Mistakes give you a way to practice what you’ve learned in order to make it better. So don’t be so hard on yourself. Look at them as a way to better yourself.

Be organized

Being organized is little more than implementing a system that will work for you. Remember your parents telling you “______ (Insert your name), put your toys away when you are done with them?” That was their way of teaching you to be organized. Managing time and establishing good work habits are additional ways to be organized.

Analyze your competition

Let me ask you a question. How can you possibly hope to improve your business if you don’t know what your competition is doing? Hmmm? Do some research online by checking their website and doing searches in your search engine to find out what they are all about. See what people are saying about them.

Don’t be afraid to talk to your clients either to see if they’ve done business with your competitors. You’d be amazed at what information you can get.

SMB Change Management

Be open to change. There are multiple reasons as to why you should stand firm and not run from it. Being flexible makes you stronger in withstanding the winds of change.

How Your Business Can Be Successful

My last piece of advice to you for how your business can be successful is really quite simple, and here it is. Never, EVER, give up!

Strip out Overused Consultant-speak Speech in Content

Strip out Overused Consultant-speak Speech in Content

Why is it that when we see a word or phrase that we really like that we grab it and use them forever? Do you ever stop to think about the words you are using in content? Are they overused and full of consultant-speak speech? Well, let’s check out some words or phrases to consider stripping out of your content.

Strip Out Overused Superlatives

What the heck are superlatives? I don’t use them. Are you sure? Do you really know what a superlative is? Let’s check out Dictionary.com for some help.

1. of the highest kind, quality, or order; surpassing all else or others; supreme; extreme: superlative wisdom.
2. Grammar . of, pertaining to, or noting the highest degree of the comparison of adjectives and adverbs, as smallest, best, and most carefully, the superlative forms of small, good, and carefully.
3. being more than is proper or normal; exaggerated in language or style.

Let me give you five examples from random sites that I looked at:

• the biggest benefit
• the best managed
• need us the most
• the most notable
• the least promising

You can use these words – occasionally – but try not overdo it, okay?

Strip Out Overused Buzzwords

Buzzwords are overused a lot in content, even to the point of distraction. Buzzwords are usually trendy words that are specific to a certain group. For example, in the Information Technology (IT) industry, common buzzwords are SBS, MSP, VAR. In the Virtual Assistant (VA) world, one might speak of EA or VA or PA. Be careful that what you are talking about can be understood by the person it is intended for. Spell it out as I have done with IT or VA or leave it out.

Other types of buzzwords that are just used too much are popular words specific to a particular industry. Have any of these examples cropped up in your content writing?

• Thinking outside the box
• value-added
• alignment
• win-win

If you tend to use the words above, you would be better served to use alternative words in your content or leave them out altogether.

Strip Out Pronoun Overabundance

There are better ways to write proposals than using an overabundance of ‘I’, ‘you’ and the rest of the pronouns. In my opinion, it doesn’t show any creativity and is extremely boring. Quit it!

You want people to read your content, right? Well then, now is the time to strip out overused consultant-speak speech in that content. Get rid of overused superlatives and buzzwords and leave the pronouns back in your office

Pam Lokker is a skillful writer and proficient virtual assistant. Borlok Virtual Assistants is the place to get global expert VA services with quality and on-time delivery.

Client Retention Is Critical For Small to Medium-Sized Businesses

Client Retention Is Critical For Small to Medium-Sized Businesses

Nowadays, client retention is critical to the well-being of Small to Medium-sized Businesses (SMBs). It’s not always easy to work with those clients that ask for the moon but give you impossible demands that eat up your time and money. So what can you do with those cantankerous clients, especially if they get ticked off at you? Let’s take a look:

Client Retention Is Critical

Give careful thought on whether to keep them or set them free.

Sometimes, it’s hard  to tell which customers are the best. We know right from the get-go that we’re going to have trouble with a particular client. You just get this tightening in your belly as they speak with you during your free consultation that maybe they could be trouble. For goodness sake, pay attention to your intuition. Most of the time, your intuition won’t lead you astray.

If those cantankerous so-and-sos get too ornery, it’s going to take you bucking up and deciding whether they’re just too much trouble to make it worthwhile to continue the relationship with them. It’s okay – if your decision is to let them go, go ahead. Just make sure you weigh all the risks.

Set their expectations early.

Unfortunately, we’ve only had to learn this through hard knocks through the years. Set realistic expectations for them and get their expectations of what they want from you. Doing so will hopefully keep you from wanting to kick yourself in the butt because you neglected to do that.

Don’t burn your bridges.

If you decide to let a client go, or even if they decide to leave your services, make sure that it is in an equitable way. Burned bridges can cause unnecessary stress and hard-feelings that could develop into something more serious like bad-mouthing of you on the social media networks or even lead to lawsuits.

Stroke the feathers of the good clients and keep them happy.

Client retention is critical to the success of your business. Make sure that your client relationship management is above reproach. A happy client can be a long-term client.

To many times, SMBs will stroke the wrong feathers. What I mean is that they will bend over backwards for the brand new client while they let their old clients fall by the wayside. Folks, that’s just plain silly — your older clients are your bread and butter; they have been tried, tested and proved to be reliable. Now why in the world would you want to go mess that up?
Pam Lokker is a skillful writer and proficient virtual assistant. Borlok Virtual Assistants is the place to get global expert VA services with quality and on-time delivery.

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