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Category: Communication

8 Awesome Reasons Your Business Needs a Virtual Phone System

In today’s fast-paced business world, staying connected with customers and clients makes for a successful organization. A virtual phone system offers a cost-effective and reliable solution for small businesses and entrepreneurs to manage their calls and stay connected with their customers. Continue reading “8 Awesome Reasons Your Business Needs a Virtual Phone System”

New Straight Talk Unlimited Plan Is Here

New Straight Talk Unlimited Plan Is Here

Do you want to feel special and feel like a million bucks with Straight Talk’s Unlimited Plan? Why not try out their Platinum Unlimited. Oh, but also let me catch you up to date on how you can refill your Straight Talk Service Plan. The wonderful news is that they have new plans they have added. Continue reading “New Straight Talk Unlimited Plan Is Here”

Refill Your Straight Talk Service Plan – Updated

Updated 7/2/2022

It’s time to refill your Straight Talk service plan, so it doesn’t run out on you. It’s important. Surely, you don’t want to procrastinate and have your service run out! But which plan are you going to get? You can also purchase a plan as a gift for Mother’s Day, Father’s Day, birthdays, and other holidays. A good option is the $45 Unlimited Plan now with up to 25GB of High-Speed Data at Straight Talk. Continue reading “Refill Your Straight Talk Service Plan – Updated”

What Online Phone System Features Are the Best

In order for a virtual assistant to be effective in a virtual environment, you need to be able to provide excellent communication with your customers. In a previous article, I spoke about providing a comprehensive customer service experience for your client. Among the methods I went over with you were phone service, email service, live chat, a knowledge base and a forum.

YOU Are the Reason We Missed Your Deadline

YOU Are the Reason We Missed Your Deadline

I am your virtual assistant but you are the reason we missed your deadline. Why you might ask? Read on to see the top three reasons we didn’t meet that all important end date.

We Missed Your Deadline
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You did not open the email I sent you

I know your time is important. I also know that your deadlines are critical to you. Therefore, if I send you an email, it’s because it’s important. I need information in order to finish the project I am working on for you.

Okay. Maybe I’m being a little harsh on you. I mean you are busy. I understand that. But, remember when I reminded you on the phone the other day that I needed those Q1 stats in order to include them in the presentation you needed to have done (OMG, that was four days ago!)? You said you would get them to me by end of that day. Ummm, I’m still waiting – and your deadline is over. Then, come to find out, you failed to do the second reason for why we missed your deadline.

You didn’t READ the email

Oh, you did open the email? I stand corrected. However, did you READ that email? Or did you think to yourself, “Oh, I don’t have time right now. I’ll read it later.” While I know your time is precious and you don’t always have the time to handle my email right away, especially with the amount of email you receive, there are multiple ways depending on the email provider you use to flag my email so you can handle it right away when you get to your email again later in the day. It goes without saying that you should read carefully so that you make sure that you answer all issues or concerns in my email – or any email, for that matter.

This leads up to the third reason I did not meet your deadline.

You didn’t follow up!

Maybe you put the email in your drafts thinking that you would read it over to make sure you had everything in the email that you wanted me to include. However, if you don’t use your mouse to left click on Send, then I’m not going to get the information I need in time. As you can see, it’s a harsh consequence when I don’t get what I need. Now your boss is mad at you because the project was for one of our major clients that our company was trying to impress. It doesn’t leave a good impression when we fail to meet our obligations. Don’t fall into that trap!

We Missed Your Deadline!

I am your virtual assistant. Help me help you by getting me the information I ask for in plenty of time so we both can meet that upcoming deadline – the earlier the better. Then we both look good 😉

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Pam Lokker is a master writer and a virtual assistant professional. Borlok Virtual Assistants is the place to get global expert VA services with quality and on-time delivery.

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Download Ringtones and Graphics To Your Straight Talk Phone Now!

Download Ringtones and Graphics To Your Straight Talk Phone Now!

Now that you have your Straight Talk phone and have chosen the Straight Talk Service Plan that you need, you probably are wondering if you can download ringtones and graphics. Well, I’m here to tell you that yes, you can! Continue reading “Download Ringtones and Graphics To Your Straight Talk Phone Now!”

Provide a Comprehensive Customer Service Experience For Your Client

Provide a Comprehensive Customer Service Experience For Your Client

The mainstay of any virtual assistance business is your clients, wouldn’t you agree? If that’s the case, why don’t more of us provide excellent customer service? Without customers, you can’t sell product and /or provide services; therefore you can’t make a profit. So let’s give them the customer service they deserve.

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